Fanfolio — Support
Last updated: April 17, 2026
Thank you for using Fanfolio. If you need help, have a question, or want to share feedback, we’re here for you.
What is Fanfolio? Fanfolio is a personal archive for sports and culture. You can organize folders, log games and shows, save photos and notes, keep ticket images in a gallery, and explore stadiums on a map.
Common questions
- I can’t sign in. Fanfolio uses Sign in with Apple where sign-in is required. Make sure you’re signed into iCloud on your device and try again. If the problem continues, contact us with your device model and iOS version (no passwords, please).
- A schedule or data item won’t load. Some content needs an internet connection. Try Wi‑Fi, update to the latest app version, and open the screen again. If it still fails, tell us which screen you’re on and what you expected to see.
- I found a bug. Send us: what you were doing, what happened instead, and your app version (Settings in Fanfolio, if shown) and iOS version. Screenshots help.
- Feature requests We read every message. We can’t promise a timeline, but your ideas help shape the roadmap.
Privacy For how we handle data, see our Privacy Policy page.
Terms For terms of use, see our Terms of Service page.
Privacy Policy — Fanfolio
Effective date: April 17, 2026 Operator: Jiho Park Contact: [email protected]
Introduction This Privacy Policy describes how Fanfolio (“we”, “us”, or “the App”) handles information when you use our iOS application. By using the App, you agree to this Policy. If you do not agree, please do not use the App.
1. Information we process
1.1 Information you provide or create in the App
- Sports and culture records you add (for example folders, matches, events, notes, and related details you choose to enter).
- Images you attach or generate in the App (for example ticket photos, profile photos, and exported images), stored primarily on your device.
- Display name you edit in the App (including guest display labels).